Help topics are specific to UVA processes, procedures, and system customizations. They contain the most up-to-date information available. To access the online help:
Click on “Help” or “?” in the system and get a list of topics that are applicable within the window you have open. Use the search field and enter key words to narrow the list of available topics.
Once you find the topic, click “Do It!” to open the customized help. The help topic opens in a smaller window which gives step-by-step instructions to follow as you complete the work in the system.
The following resources are available for additional information on accessing and using the online self-help:
- Video tutorial: How to Use the Online Help for the Integrated System
- Printable PDF: Instructions for accessing and using the online help
Contacts - for help with:
Finance training - firstname.lastname@example.org
University Business Intelligence (UBI)
- For questions about requests that have been submitted through ESHARP, email email@example.com or firstname.lastname@example.org.
- Visit its.virginia.edu/esharp/ to login, view Frequently Asked Questions and tips, and/or access online user guides.
Technical issues (system outages, Joint VPN, Java, browser configuration) - UVA Help Desk